Airport delays cause panic attacks and mass brawls between passengers

Fights broke out and people suffered panic attacks during scenes of "absolute chaos" at Bristol Airport on Friday morning.

Long queues and congestion outside the terminal and at security also led to crying people missing their flights, reports Bristol Live.

In a post on Twitter, one person caught up in the mayhem claimed that six security lanes were closed and that there was "no coordination or communication" amid the confusion.

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They also described the queues as "unacceptable".

One passenger Richard Flowerdew said easyJet delayed the flights so that people could make them.

Another Simon Sucksmith said of the scenes: "Utter security chaos, thousands of people all crammed in, loads outside, my children were totally scared. There were hardly any staff, and those that were there had no idea what was going on.

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"Swissport, Jet2 and Tui all saying the airport security is the issue. I blame them all.

"This is a fire and security risk as people were pushing through security with minimal checks being done. Please can you report this so people know and the airport take action.

"Our flight to Ibiza is being delayed as there are still 25 people stuck in security, Swissport have no idea what is going on in security.

"There is no communication between them. Our Tui flight is on the apron with people on it at present."

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A third witness added: "It is absolute carnage at Bristol airport this morning. We arrived at the security queue at 4.30am and cleared security at about 6am.

"Only three security check desks open and one is for fast track only. Now sat on the tarmac on a plane that was due to leave 6.50am, but can't because 40 plus passengers are still stuck at security! Nightmare."

Bristol Airport said in a statement: "The security queues in the early morning were unacceptable and we apologise to all customers who were impacted. Far fewer security staff were working than planned.

"We're urgently discussing the issue with our security business partner so passengers receive the service levels they rightly expect. The queues at security returned to normal by 8am."

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